ODB omnis databridge failure after first connection

[Joe Maus]

Hi,

You might try starting and stopping the bridge directly after setting the ODBridge service to be manual as it might give you a better error message when it tries to start.  If I recall correctly, you just need to navigate to the directory you have the ODB software installed and from the command line:

To stop:

C:> odbridge.exe kill ("kill" forcibly disconnects everyone and shuts down the bridge - you can use "shutdown" instead to be nice, but it will fail if users are connected)

Then to start:

C:> odbridge.exe start

Obviously, it should just "Start" for you, but if there are errors it might provide a better error than what you're currently getting by starting this way.  You can also change some of the logging by changing the config.xml values it starts with, namely the ODBLogLevel element - you have 4 choices:

0 No Logging except loading of config
1 Startup, shutdown and errors
2 as above plus warnings and client connections and disconnections
3 as above plus all other client activity

Also, make sure your config.xml file is valid too and that all of your clients have a different serial number or are setup with a multi user serial number.  More recent versions of the bridge should let you know if a client connection is attempted with the same serial number in the "messages.txt" file.

Hope this helps you get to an answer!

Kind regards,

Joe Maus
The Convergent Consulting Group, LLC
jmaus at theccgllc.com
303-349-6696


> On Nov 29, 2023, at 9:14 AM, <roland at optiektotaal.nl> <roland at optiektotaal.nl> wrote:
> 
> Hi all,
> 
> 
> 
> I was wondering if any of you have experienced similar failures with the
> omnis databdrige.
> 
> 
> 
> The win server 2019 is hosted on a VM (hyper-v). 
> 
> The datafiles are placed on this server. 
> 
> The omnis databridge is installed on the server. 
> 
> Client pc's are all windows based. I use omnis 11 runtimes to access the
> data through the omnis databridge.
> 
> 
> 
> The log of the omnis databridge shows:
> 
> ! This is just the moment of failure! During normal operation, the odb shows
> no failures.
> 
> 
> 
> 06/11/2023  17:53:10 : 10.0.0.203 : Disconnect...OK
> 
> 06/11/2023  17:53:10 : 10.0.0.203 : Client disconnect : Disconnect...OK
> 
> 06/11/2023  17:53:10 : 10.0.0.203 : Disconnect...OK
> 
> 06/11/2023  17:53:10 : 10.0.0.203 : Client disconnect : Disconnect...OK
> 
> 06/11/2023  17:53:10 : 10.0.0.203 : Disconnect...OK
> 
> 06/11/2023  17:53:10 : 10.0.0.203 : Client disconnect : Disconnect...OK
> 
> 06/11/2023  17:53:10 : 10.0.0.203 : Disconnect...OK
> 
> 06/11/2023  17:53:10 : 10.0.0.203 : Client disconnect : Disconnect...OK
> 
> 07/11/2023  08:54:17 : 10.0.0.201 : Connect...OK
> 
> End of log
> 
> 
> 
> So they log of in the evening. All well. And then the first connection to
> the databrdige seems the fault or force stop the odb. 
> 
> 
> 
> After that I installed omnis RT and the odbconfig tool. So I could monitor
> connections more closely. I could not see anything faulty. But. when I
> installed this, the odb kept running. No more failures for two weeks,
> instead of every 3 or so days.
> 
> 
> 
> Then the RMM software on the server auto update updated windows server and
> rebooted the system (saterday night). And the omnis RT with odbconfig was no
> longer running.
> 
> This was followd by a day of stable performance on Monday (closed on
> Sunday). Followed by a failure of the odb on Tuesday, similar to the logging
> above.
> 
> 
> 
> In the eventviewer of windows I see the application error.
> 
> Faulting application name: odbridge.exe, version: 0.0.0.0, time stamp:
> 0x62a6fec1
> 
> Faulting module name: odbridge.exe, version: 0.0.0.0, time stamp: 0x62a6fec1
> 
> Exception code: 0xc0000005
> 
> 
> 
> The annoying part is, the odb probably (asumption) is faulting before this,
> but since there are no requests the service keeps running.
> 
> 
> 
> Do you guys and ladies have any advice?
> 
> Any similar experiences?
> 
> Any tweaks to improve stability?
> 
> 
> 
> Tnx in advance!
> 
> 
> 
> Vriendelijke groet,
> 
> 
> 
> Roland Voshol
> 
> 06-52891237
> 
> 
> 
> OptieKTotaal
> 
> Probleemloos automatiseren
> 
> www.optiektotaal.nl
> 
> 
> 
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