Clicking report link on one windows machine does not work -- studio 10.2 - any ideas

[Andrew Stolarz]

Hi Doug,

I recall something similar years ago on a different version of windows and
Omnis. (...maybe it was Studio 6.x and win 7).

But the overall behaviour was similar to what you described, in that one of
the machine's fields was not clickable.


After some testing, I discover it was indeed clickable, but 1 inch or so
around the field in some other part of the window ie. it was not "lined up"
with the field.


In my case, the user enabled a windows scaling feature which slightly
enlarged the app. I have not heard any of our users mention this for years
since, so hoping whatever it was is resolved by now.


Andrew






On Tue, Apr 12, 2022 at 9:29 PM Doug Easterbrook via omnisdev-en <
omnisdev-en at lists.omnis-dev.com> wrote:

>
> background:
>
> With reports in Studio 10.2 (later versions), the kEntry field has a
> parameter called $linkAddress.  If you put something into $likeAddress, you
> can have the field respond to clicks and then open windows or cause any
> code to run in Studio.
>
> I’ve put these links into many reports.  People have used them
> successfully on Mac & Windows.
>
> So, I know the feature works.
>
>
> The problem:
>
> On one specific windows 10 machine, the links do not work.   IF you run
> your mouse over a field, the cursor does not change to indicate that a link
> exists.
>
> I’ve run the same reports from other machines on the same user’s network
> and the links work.
>
> We’ve reinstalled the omnis runtime 10.2.31315 and that does not fix the
> issue.
>
> We’ve tried many reports, and none of them work on this one machine.
>
>
> That narrow’s it down to one windows 10 machine behaving different from
> all others
>
>
>
>
> The question:
>
> Has anybody else run into issues with clicking on report links and them
> not working and not seeming active?   And sort of windows setting that
> might disable clicks in omnis for any reason?
>
>
>
> If anybody has seen anything like this, it would help.
>
>
>
>
>
> Meantime, I’m off to see what sort of virus software that may have and/or
> if they have all windows updates in place.
>
>
>
>
> Doug Easterbrook
> Arts Management Systems Ltd.
> mailto:doug at artsman.com
> http://www.artsman.com
> Phone (403) 650-1978
>
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