Omnis 4.3.1.2 - Mac OS 10.11.4

Michael Mantkowski michaelj at clientrax.com
Tue Mar 7 14:00:00 EST 2017


Hi Alan,

No, we don't use an installed.  Just a complete folder that is dropped in
the Applications Folder.  Probably done it this way 200 times.  Have never
had this issue before.

And, no, it was not done on a different user account.  I logged on remotely
to the computer, deleted the original install and did it again myself.

Same issue.  When I do it here on my Mac, no problesms.

*********************************************************************
Michael Mantkowski
ClienTrax Software
1-614-875-2245
*********************************************************************


-----Original Message-----
From: omnisdev-en [mailto:omnisdev-en-bounces at lists.omnis-dev.com] On Behalf
Of Alain Stouder Omnis
Sent: Tuesday, March 7, 2017 1:49 PM
To: OmnisDev List - English <omnisdev-en at lists.omnis-dev.com>
Subject: Re: Omnis 4.3.1.2 - Mac OS 10.11.4

I would suggest the software was installed under another user account and
any attempt to change the content with the current user shows errors.

Don't you use an installer ?

---
Learn something new every day!

> On 7 Mar 2017, at 18:19, Michael Mantkowski <michaelj at clientrax.com>
wrote:
> 
> We have a new client attempting to install our application on their
MacBook.
> 
> There seems to be some type of permissions issue going on.  When I 
> attempt to start the OmnisRT package I get an error stating that there 
> is a problem omening the userpict.df1 and then it is followed by a 
> second error about the omnispic.df1.
> 
> Then it asks for the Serial Number which even if entered does not stay.
> 
> You can do this over and over.  I have downloaded the files twice to 
> the computer in case there was corruption.
> 
> My Mac here has the same OS and I have no issues.
> 
> Tried looking at the permission settings of the Folder it's in and the 
> OmnisRT itself.  All users seem to be set for Read/Write.
> 
> Any ideas?
> 
> *********************************************************************
> Michael Mantkowski
> ClienTrax Software
> 1-614-875-2245
> *********************************************************************
> 
> 
> 
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