Omnis 4.3.1.2 - Mac OS 10.11.4

[Alain Stouder Omnis]

I would suggest the software was installed under another user account and any attempt to change the content with the current user shows errors.

Don't you use an installer ?

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Learn something new every day!

> On 7 Mar 2017, at 18:19, Michael Mantkowski <michaelj at clientrax.com> wrote:
> 
> We have a new client attempting to install our application on their MacBook.
> 
> There seems to be some type of permissions issue going on.  When I attempt
> to start the OmnisRT package I get an error stating that there is a problem
> omening the userpict.df1 and then it is followed by a second error about the
> omnispic.df1.
> 
> Then it asks for the Serial Number which even if entered does not stay.
> 
> You can do this over and over.  I have downloaded the files twice to the
> computer in case there was corruption.
> 
> My Mac here has the same OS and I have no issues.
> 
> Tried looking at the permission settings of the Folder it's in and the
> OmnisRT itself.  All users seem to be set for Read/Write.
> 
> Any ideas?
> 
> *********************************************************************
> Michael Mantkowski
> ClienTrax Software
> 1-614-875-2245
> *********************************************************************
> 
> 
> 
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