Surface Pro network issues

[Bryan Brodie]

Hi Jim,

(1) Right click the 'Computer' icon on the Windows desktop. (or navigate 
to \Control Panel\System and Security\System).

(2) Left click 'Device Manager'

(3) Right-click your network adapter, choose PROPERTIES

(4) Click the POWER MANAGEMENT tab, un-check 'ALLOW COMPUTER TO TURN OFF 
THIS DEVICE TO SAVE POWER'.

Since this is a Surface Pro, you may also want to navigate to \Control 
Panel\System and Security\Power Options\Edit Plan Settings, then Change 
Advanced Power Settings -> Wireless Adapter Settings -> Power Saving 
Mode: to MAXIMUM PERFORMANCE.

Good luck!

Bryan Brodie


On 11/7/16 12:00 PM, omnisdev-en-request at lists.omnis-dev.com wrote:
> From: Jim Creak<jim at jacsoft.co.nz>
> To: OmnisDev List - English<omnisdev-en at lists.omnis-dev.com>
> Subject: Surface Pro network issues
> Message-ID:<9994A9CB-E0D8-403F-9F2B-B44877563463 at jacsoft.co.nz>
> Content-Type: text/plain;	charset=utf-8
>
> I?m not a hardware person, and our product is still working with DML.
>
> A couple of our clients are getting themselves Surface Pros and finding that they are getting padlocked when they go to do data entry, it is my gut feeling that the Surface Pro is sleeping the network adapter and hence causing the link to the datafile to get lost. BUT I have no idea how to fix this.
>
> We ensure that they are hard wired to the network (i.e. not wireless) and plunged into the power adapter so as to prevent the device from going to sleep because it feels like it has to.
>
> I have in the past found a setting on Network adapters that talk about allowing the OS to sleep the adapter if the OS feels like it is a good idea, and I tell people to ensure this is not enabled.
>
> No I can?t go to SQL yet that?s in the pipeline of things to do, but will take a lot of time and effort before it will happen :)
>
> Any ideas?
>
> Thanks
> Jim
>
> JACSoft Programming Ltd.<http://www.jacsoft.co.nz/main.shtml>