which bugtracking system

[Doug Easterbrook]

hi Lars:

we use Fogbugz for both bug tracking and help desk management.  
http://www.fogcreek.com/fogbugz/

its not free, but its quite inexpensive, has lots of features.

Since its email based, its easy for customers to tell us issues and for us to respond to them.  has estimation capabilities and tracking about how good the estimations are.


we host it on our OSX servers, but it can run linux or windows --- or you can have them host it for you.

quite like it actually.



Doug Easterbrook
Arts Management Systems Ltd.
mailto:doug at artsman.com
http://www.artsman.com
Phone (403) 536-1205    Fax (403) 536-1210

On Aug 15, 2012, at 10:00 AM, omnisdev-en-request at lists.omnis-dev.com wrote:

> Hi List,
> 
> i'm looking for a bug tracking system for kind of an open source project and don't feel like reinventing the wheel.
> an email interface and support for a sql backend (for omnis integration) would be necessary.
> Are there any recommandations?
> Any experience with roundup.sourceforge.net?
> 
> TIA
> 
> LArs