NO: cultural diffs

[Olafur Gardarsson]

I have some Belgian customers that are annoying me no end. They insist that
I be formal in all communications with them, even in email's. Is this
important in Belgium in general? I feel like I'm talking to a relic from the
19th century. Over here we dropped all formalities in address over half a
century ago. Now days it's considered either a joke or a way to show
contempt or a show of suppressed anger. What's the story in your country?

Oli
Iceland