emails

[Bastiaan Olij]

Hi Wendy,

Also keep in mind in this, many virus scanners will rate emails with
such links in them as either spam, malware, spyware, or something else
with a higher likely hood many of your emails will never reach their
destination, it may make your customer look bad to his customers. It all
depends on how clever you are and how obvious it is that the URL
contains tracking info.

Also there are countries where this breaks privacy laws but alas.

Cheers,

Bas

On 3/12/10 2:08 AM, CLIFFORD ILKAY wrote:
> On 12/02/2010 06:28 AM, Wizardcompserv at aol.com wrote:
>> hi all
>>
>> I am picking brains again.
>>
>> Apparently in an email there are fields stored that show if the  user
>> has
>> clicked on that email and downloaded the picture fields and the
>> number  of
>> times they have opened the email.
>>
>> Do you know if there is a way of accessing these fields in Omnis.
>>
>> I use Kelly's msmail.dll to access emails
>
> Hi Wendy,
>
> There is nothing in the headers that I know of in standard email
> protocols that stores open rates or click through rates. Proprietary
> email clients, like Lotus Notes as long as you're using it with a
> Notes server, can do things like that but not regular email, whether
> it is plain-text or HTML. Open rates are tracked on the server side by
> how many times a particular graphic file is downloaded. It's not very
> accurate because many email clients, Gmail, Thunderbird, on mobile
> devices, etc., default to not downloading graphics. It wouldn't be
> hard to track that per recipient. Click throughs are the same. You
> have a unique URL per recipient per email and just record when that
> URL is called if the reader clicks on it.


-- 
Kindest Regards,

Bastiaan Olij
e-mail/MSN: bastiaan at basenlily.me
web: http://www.basenlily.me
Skype: Mux213
http://www.linkedin.com/in/bastiaanolij